Forgot your password
No email after a few minutes? Check spam, and confirm you used the email address your account was created with.
- 1.On the sign-in page, click Forgot password.
- 2.Enter your email and follow the link in the reset email.
- 3.Set a new password and sign in.
After a role or permission change
If your owner changes your role or permissions while you are signed in, the change can take up to an hour to reach your session. Signing out and back in applies it immediately.
A page you cannot see
Pages in VexOp are gated by two things: your role’s permissions, and your business’s plan. If a page mentioned in these articles is missing for you, ask your owner to check Roles and permissions, or check the plan under Plan and billing. Nothing is broken; it is switched off for you.
Where to sign in
The app lives at app.vexop.com.au. If two-factor authentication is on, have your authenticator app or phone handy for the code.
Still stuck
Raise an App problem request from the launcher, or ask the VexOp Assistant. If you cannot sign in at all, use the contact form on vexop.com.au and the team will get you back in.
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