The plans
VexOp has four tiers: Free, Starter, Pro and Enterprise. Recurring jobs and team timesheets need Starter or above. The email inbox, route optimisation, custom forms, accounting sync and the AI features need Pro or above.
Each plan includes a number of people who can sign in: Free includes 1 user, Starter includes up to 4 users, Pro includes up to 12 users and Enterprise includes unlimited users. At the limit nobody is locked out, but adding another person who signs in waits until you move up a plan or remove someone. Staff records without a sign-in do not count. Your count is under Settings, then Team, then People.
Your two service arms, Establishment for new businesses and Migration for moving off legacy tools, attach to the subscription. Raise a Partner Hub request to use them.
Managing your plan
- 1.Go to Settings, then Account, then Plan and billing.
- 2.See your current plan, billing cycle and next charge.
- 3.Change plan or cycle from here. The exact dollar amount is always shown before you confirm anything.
Your card
Card payments are processed by Square. The card form is Square’s own secure form, so your card number never touches VexOp’s servers. Update your card any time on the same page.
If a payment fails
VexOp retries and shows a banner in the app so you know. Updating your card usually resolves it. For anything odd on your bill, raise a Partner Hub request under Billing & account and a person will look at it.
Read next
Two-factor authentication
Add a second check at sign-in so a stolen password alone cannot open your account.
More in Settings & billing
Finding your way around Settings
Settings is ordered by how often you use each part, starting with Automations and Templates. Your own settings are on My profile.
Connecting Xero, QuickBooks or MYOB
Connect Xero, QuickBooks Online or MYOB, and each invoice goes across when you send it and payments show on both sides.
The Integrations & Add-ons page
Everything VexOp connects to in one place, and the add-ons you can switch on: accounting, customer payments, email, texts, your website, calendar feeds and data import.
Switching add-ons on and off
Add-ons are extra parts of VexOp+ an owner switches on in Integrations & Add-ons. Switching one off hides it everywhere and deletes nothing.
AI connections: Claude, ChatGPT and Perplexity
Connect your own Claude, ChatGPT or Perplexity (beta) to VexOp+, so it can look up your jobs, clients, quotes, invoices and schedule. It only reads, and it sees only what you can see.
My profile and your own settings
Your password, two-step sign-in, email signature, forwarding address and calendar feed live on My profile, not in Settings.
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